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Our machines and manufacturing solutions not only stand for the highest machining and surface quality as well as process reliability, but also for operator and service friendliness. We know that machine availability and productivity are key concerns for our customers. We have made it our mission to guarantee this.

Our aim at Kellenberger is to act as a premium supplier throughout the entire service life of a machine. That is why we focus on providing our customers with the best possible quality and performance when it comes to service. This is reflected in the cooperation between diagnosticians at the helpdesk, technical experts in the engineering department and service technicians on site.

Additionally, through the Kellenberger Academy, we offer training in various areas to equip our customers and partners with the knowledge and skills needed to fully leverage the potential of our solutions.

Operational Service

Our Operational Service ensures that your machines run at peak performance – efficiently, reliably, and powerfully.

  • Training
  • Performance Programs
  • Maintenance and Service Packages

Service Performance

At the core of our commitment to excellence lies a strong focus on service performance.

 

  • On-site Repair Service
  • Diagnostic & Helpdesk
  • Spare Parts & Consumables

Lifecycle Management

Effective lifecycle management ensures your machines remain efficient, reliable, and economically viable for years to come.

  • Migration Plans
  • Retrofits & Refurbishments
  • Rotable Pool Program

Data Service

Our Data Service gives you powerful tools to analyze and optimize your production processes. Turn your data into a strategic asset.

  • Analyses
  • Production Data Acquisition
  • Data Mining

Service contacts

Tel: +41 71 242 92 32
Help Desk: kel.diagnostic@kellenberger.net
Spare parts: kel.parts@kellenberger.net

Kellenberger Training contact

Training: kel.training@kellenberger.net

Overview of Service Contracts

The Kellenberger service contracts feature the greatest value, the best benefits we’ve ever offered on one contract. You`ll get a proactive maintenance by factory trained technicians, original Kellenberger parts and access to specialist equipment and much more. The best way to maximize the efficiency of your Kellenberger machine!

Protect your Productivity

Minimize Downtime

• Prioritized deployment of technicians in order to minimize downtimes.
• To ensure trouble-free and safe machine operation, the machines must be serviced regularly.
• Proactive maintenance by factory-trained service technicians in order to ensure that the customer is protected against unplanned downtimes while maintaining your machine’s optimal operating efficiency.

Maximizing Service Quality

• Factory-trained Kellenberger technicians perform the service in compliance with the manufacturing guidelines in order to extend machine service life and productivity.
• Original Kellenberger parts and access to specialized equipment for high quality repairs.
• We know how important operating times are as we strive to resolve any query on-site as quickly as possible.

Service at the Highest Level – Kellenberger Service

Our comprehensive service ensures maximum availability and longevity of your machines. From preventive maintenance and repairs to support from our team of experts – we are here for you, whenever and wherever you need us.
Learn more: Kellenberger Service

 

Future-Proof with Retrofit – Kellenberger Retrofit

Upgrade your existing machines and bring them to the cutting edge of technology with our retrofit solutions. Extend the lifespan of your investment and benefit from increased efficiency and precision.
Learn more: Kellenberger Retrofit

Our Global Presence – Kellenberger Worldwide

With a network of locations and partners across the globe, we bring Swiss quality and innovative technologies directly to you. Our international approach enables us to deliver solutions perfectly tailored to local requirements.
Learn more: Kellenberger Worldwide

Why Kellenberger?

  • Experience and Tradition: Over 100 years of expertise in developing grinding machines.
  • Technology and Innovation: Continuous advancement for state-of-the-art grinding solutions.
  • Customer Focus: Tailored solutions and personalized support – worldwide.

Contact us for more information via kel.sales@kellenberger.net.

Download

Download Technical Service brochure

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